Frequently Asked Questions

What benefits are exclusive to Chamber Members?

Repstar Agencies, in partnership with Podium has put together an exclusive offer for Chamber Members that is not available anywhere else, a Free subscription to the Podium CORE Marketing Toolset and no setup fee or annual contract on optional ENHANCED, PRO or PRO+ plans.

What is included in the CORE Marketing Toolset?

The Podium CORE Marketing Toolset for Chamber Members includes unlimited conversations for up to 25 clients per month, a website live chat widget, no set up fees, up to 10 review requests per month, unlimited payment requests per month and text to phone call capabilities.

How do payment requests by text work?

After setting up your banking information for where to deposit payments, a payment request by text takes less than 60 seconds to create. When your client receives the payment request, they can instantly make payment from their mobile phone. The money is directly deposited into your bank account.

What is the processing fee for payments by text?

 

2.9% + 30 cents per payment received is the processing fee. 

What is the text to phone call capability?

Since the Podium platform requires a user to provide their cell phone number to use, you can call your client at any time on their cell phone. A good practice is to ask permission during your chat to give your client a call should the conversation evolve beyond texting.

What if I have more questions not answered here?

Click on the Live Chat icon on the bottom right hand side of this page for additional support.